Shipping Policy

Thank you for shopping at mitinoke.com. We aim to provide reliable shipping services and transparent delivery information for all customers.

Order Processing

Orders are generally processed within 1–3 business days after successful payment verification. Orders placed on weekends or public holidays may require additional processing time.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

• International Standard Shipping: 7–20 business days

• Remote areas may require additional delivery time

Delivery estimates are provided for reference only and are not guaranteed.

Shipping Delays

Unexpected delays may occur due to:

• Customs inspections

• Weather conditions

• High seasonal demand

• Logistics disruptions

• Carrier delays

We appreciate your patience during such situations.

Tracking Orders

Customers will receive tracking information by email after shipment. Tracking updates may take several days to appear depending on the carrier.

Customs Duties and Taxes

International customers may be responsible for customs duties, import taxes, or additional fees required by local authorities. These charges are determined by the destination country and are not controlled by our store.

Incorrect Address Information

Customers are responsible for providing accurate shipping information. Orders shipped to incorrectly provided addresses may not be eligible for replacement or refund.

Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us as soon as possible. We will work with the shipping provider to investigate the issue and assist with a suitable resolution.

Contact Information

For shipping-related questions, contact us:

Email: support@mitinoke.com